Legal

Privacy Policy

Last updated: 16 June 2026

This Privacy Policy explains how Without A Doubt ("we", "us", "our") collects, uses, discloses, and protects your personal information when you visit without-a-doubt.com or make a purchase. We handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth), and, where applicable, the EU General Data Protection Regulation (GDPR).

Who we are

Without A Doubt is an independent clothing brand based in Australia. For any privacy question, contact us at contact@without-a-doubt.com.

Information we collect

Information you provide: your name, email address, and shipping address when you place an order.
Payment information: card payments are processed directly by Stripe. We never receive or store your full card details.
Automatically collected: when you browse the site we and our analytics/advertising partners may collect device and usage data (IP address, browser type, pages viewed, referring site) through cookies and similar technologies.

How we use your information

We use your information to process and ship your orders, send order confirmations and service emails, provide customer support, prevent fraud, measure and improve the performance of our site and advertising, and — only where you have opted in — send marketing communications. You can unsubscribe from marketing emails at any time via the link in any such email.

Cookies & tracking technologies

We use cookies and pixels to keep the site working (e.g. your cart) and to understand and improve performance and advertising. This includes the Meta (Facebook) Pixel and Conversions API and the TikTok Pixel, which help us measure ad performance and may build audiences for advertising. You can control cookies through your browser settings and manage ad personalisation in your Meta ad preferences and TikTok privacy settings.

How we share your information

We do not sell your personal information. We share it only with service providers who help us run the business: Stripe (payment processing), Resend (transactional and marketing email), Meta and TikTok (advertising and analytics), and Vercel (website hosting). Each processes data under its own privacy terms. We may also disclose information where required by law.

International data transfers

Some of our providers store and process data outside Australia (including in the United States). Where we transfer personal information overseas, we take reasonable steps to ensure it is handled consistently with applicable privacy law.

Data retention

We keep order and customer records for as long as needed to fulfil orders, meet tax and accounting obligations, and resolve disputes. We keep marketing contacts until you unsubscribe.

Your rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing at any time. To make a request, email contact@without-a-doubt.com. Australian residents who are not satisfied with our response may contact the Office of the Australian Information Commissioner (OAIC). EU/EEA residents have additional rights under the GDPR, including the right to lodge a complaint with their local supervisory authority.

Security

We take reasonable technical and organisational measures to protect your information. Payments are encrypted and handled by Stripe; the site is served over HTTPS. No method of transmission over the internet is ever completely secure, however, and we cannot guarantee absolute security.

Children's privacy

Our site and products are not directed at children under 16, and we do not knowingly collect their personal information.

Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent changes.

Contact

Questions about this policy or your data? Email contact@without-a-doubt.com.